Dispatcher and Spie Batignolles, streamlining infrastructure operations.

Spie Batignolles is synonymous with large-scale civil engineering, from the Mont-Blanc Tunnel to complex underground construction. However, even the most advanced projects can be slowed down by outdated administrative processes. We recently spoke with key stakeholders from their HR and Operations teams to discuss their digital transformation journey. From replacing fragmented Excel spreadsheets with a single collaborative tool to integrating real-time field data, the team explains how Dispatcher has become the essential link between HR, operations, and the construction site, ensuring the right personnel are always where they are needed most.

Caroline Rivy: I’m Caroline Rivy, Head of Mobility within HR at Spie Batignolles Génie Civil. Spie Batignolles is a major infrastructure player, operating in France and internationally across foundations, civil engineering, and public works. We focus on three main areas: underground works, civil engineering structures, and industrial projects. Among our major achievements are Lot T3C of Line 15 of the Grand Paris Express and the rehabilitation of the Mont-Blanc Tunnel.

Dominique Weiss: I’m Dominique Weiss, Deputy Works Director at Spie Batignolles Foundations. The Dispatcher tool was implemented at the Slurry Wall department in July 2025 for personnel management.

Olivier Vella: Olivier Vella, Senior Site Manager at Spie Batignolles Foundations for 33 years.

How did you manage your teams before Dispatcher?

Caroline Rivy: Spie Batignolles Génie Civil has approximately 600 employees; 90% of our workforce works directly on our construction sites in France, Portugal, and Canada. When I arrived in 2020, all project resource planning was done directly in Excel. Before each major operations meeting, we would print and then reread line by line all the data related to the mobilization of our employees. It was very heavy, time-consuming, and, above all, not adapted to our needs. Managing 20 people in Excel works; managing 500 people who are constantly on the move quickly becomes very complicated.

Why did you choose Dispatcher?

Caroline Rivy: Dispatcher stood out as the most suitable solution. We needed something easy to use, intuitive, and collaborative. We wanted every stakeholder to access real-time workforce and project needs, and Dispatcher made that possible.

What has Dispatcher changed for you?

Olivier Vella: Our production meetings have changed significantly. Working on a global file rather than an Excel file with multiple tabs is a real improvement. It is much easier to see the personnel available from one week to the next for the three departments.

Caroline Rivy: Today, Dispatcher has become a collaborative work tool between HR, operations, and the sites. This allows us to anticipate the needs and potential issues of our sites in the short and medium term.

What are the main advantages?

Dominique Weiss: The main advantage was to group the different departments—Piles, Slurry Walls, and Injection—into a single tool. This replaced the Excel files that each department managed individually. Another advantage is that the tool is linked with our GTA (Time and Activity Management) tool. This allows us to see, in real time, the vacations, sick leaves, and public holidays for all our personnel. Finally, it allows us to prioritize our internal staff over temporary workers for our various sites.

Olivier Vella: On our large sites, such as Line 15 or Toulouse AFNT, this allows internal personnel to be reassigned between sites in a much simpler, more user-friendly way.